Privacy Policy

Introduction

Welcome to Truva, operated by Porch Technologies Private Limited ("Company," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, including our website https://truva.in ("Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:


Personal Information: Information that identifies you personally, such as your name, email address, phone number, postal address, and any other information you provide to us voluntarily.

Usage Data: Information about your interaction with our Services, including IP address, browser type, operating system, pages visited, and the dates and times of your visits.


Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our Services and enable certain features.

How We Use Your Information

We use the collected information for various purposes, including:
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- Providing, operating, and maintaining our Services.
- Improving, personalising, and expanding our Services.
- Understanding and analysing how you use our Services.
- Developing new products, services, features, and functionality.
- Communicating with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes.
- Processing your transactions and managing your orders.
- Sending you emails.
- Detecting and preventing fraud.

Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:



Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.


Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).


Business Transfers:
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access:
You have the right to request copies of your personal data.



The right to rectification:
You have the right to request that we correct any information you believe is inaccurate or complete information you believe